Urgent: Upload not working on $39 Pro plan
Dear Interior AI team,
I have upgraded to the $39 Pro plan, but I cannot upload any .JPG images (even very small ones). I have already tried different browsers (Chrome, Edge), used Incognito mode, and resaved images with Paint — the problem still occurs.
Please check my account and advise on how to proceed. This issue is urgent as I’m using the platform professionally.
My account email: vuviet2010qn@gmail.com
Thank you!

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Comments2
@levelsio
Apr 26, 2025
I see active designs in your account created yesterday so I am closing this
Apricot Newt
Apr 24, 2025
Same issue for me too