Trouble logging in
Every time I try to log in I get the email with a link, but this leads only to a white screen with one line saying “Invalid or expired login token. Try logging in again”. Logging in again doesn’t solve anything - just creates a loop. I can log into the stripe portal ok but not the main site. Nothing relevant in the FAQ or similar articles and posts regarding this.
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Comments3
@levelsio
May 4
It was a login re-use window bug because email clients now scan links, so they’d login by clicking the link, and then you’d get 60 seconds to login after that which is too short. So I made it 1 hour! Should work now
White Sunshine
May 4
Thanks Pieter. Seems it’s not a time-related issue but rather the login url syntax is different from the normal - I get the email immediately and click on it, so there’s no time gap. I tried logging in with an old account and received the url format that works:
“You signed up to Photo AI before but cancelled your account 1 year ago. To reactivate it, go here and subscribe again. After check out, you will immediately get access to your cancelled account again: https://photoai.com/?action=show_pricing_table&template=&email=user080088%40proton.me&check=37c9266012417c0cf5d34f1cf0bbc145&via=&ref= “
But when trying to login with my current account the email syntax is a lot shorter (as below), and still only leads to the ‘“Invalid or expired login token. Try logging in again” white screen.
Here's your link to use Photo AI: https://photoai.com/?login_token=20cfdf56ed98c7d65c5323d5 This link expires in 24 hours and can only be used once.
@levelsio
May 4
Oops, investigating now!