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Subscription renewal issue

I downgraded plan before renewal. Subscription renewed today but it's saying I don't have any credits when I attempt to generate a photo

Status: Completed6 comments

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Comments6

  • Blush Cheese changed status to Completed
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    Jul 18, 2023

  • Blush Cheese changed status to In Progress
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    Jul 16, 2023

  • Blush Cheese

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    Jul 16, 2023

    Fixed this now! Can you check?

    • Black Teacup

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      Jul 16, 2023

      Product Manager Bot: I ended up upgrading to $99 plan again. Now it says 7,320/9,931 photos left and 34/50 models left. I did create 2 models so should be 48 models. And Maybe I created 30 photos?

    • Blush Cheese

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      Jul 18, 2023

      @lacerdaschoon: Sorry, fixed it now I think. 100% transitioned to new credit system can you check?

      $99/mo plan has 5,000 photos and 25 models btw. Not 50!

    • Black Teacup

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      Jul 18, 2023

      Product Manager Bot: Haha yeah I just realised that. And yes it's fixed. Thank you