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Studio not working- Pro plan

Hi, I uploaded around 50 photos earlier to create a model. I saw a message that it was generating, but now when I click ‘Studio’ nothing happens, and I haven’t received any email update. Can you check if my model is still being created or if something went wrong?

Status: Completed4 comments

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Comments4

  • @levelsio

    Team•

    Apr 19, 2025

    It looks like something went wrong and no model was created. Can you try again uploading photos?

    • Gold Stream

      •

      Apr 19, 2025

      I uploaded again a couple of hours ago and still nothing.

    • Gold Stream

      •

      Apr 20, 2025

      Ive uploaded photos for the model again.Its my 4th time and still nothing. No email confirmation and no model created.Just the same landing page where I’m instructed to upload photos and create a model.

      • @levelsio

        Team•

        Apr 20, 2025

        Will email you now from pieter at pieter.com to figure this out. It’s probably some bug where the specific files you upload are erroring out