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Reactivate account

Photo AI

I had an account that I just stopped paying monthly. Now I reactivated it with a yearly plan, and still I’m blocked. Probably because in Stripe still shows last invoice not paid, and does not consider the new plan, even with the same email.

You fixed the Stripe_id but I still can’t login.

Status: Completed2 comments

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Comments2

  • @levelsio

    Team•

    Jul 7, 2025

    Fixed your account now.


    This is to avoid people just not paying their last invoice and then signing up again

    • Turquoise Skybase

      •

      Jul 7, 2025

      Indeed. I didn’t pay last monthly subscription (cause I didn’t want to renew.) Now I renewed with the Anual plan. Tks anyway now works.