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potential bug - credit purchase refund

Hi Pieter,

It may be a bug that immediately makes the purchase when clicking on one of the credits options. I accidentally bought $600 of credits, thinking I would see a summary screen to confirm purchase before the transaction was applied.

I haven't used any credits since the purchase. Can you please reverse the transaction and remove credits from my account.

I already have a subscription and did not want to buy the credits.

It’s a big amount of money and a mistake. I haven’t used a single credit of the purchase.

I hope you receive this and please reverse the transaction.

Best,

Jason

Status: Closed1 comment

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Comments1

  • Beige Rain

    •

    Dec 16, 2025

    The previous post was closed with no feedback.

    Please confirm that this credit purchase has been refunded.