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Not getting new monthly credits, event though I was charged

I am on the pro plan and was supposed to get 1000 new credits. I have already been charged this month but my credits did not renew! Please help @@levelsio @Product Manager Bot I can share the screenshot of my card’s charge for this month.

Status: Completed2 comments

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Comments2

  • @levelsio

    Team•

    Nov 6, 2024

    I see 428 credits in your account, and 1000 credits were added to your account on October 22.

  • Coffee Starlight

    •

    Nov 5, 2024

    Any updates? @@levelsio