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Never received emails after I signed up; site will not let me log in

Nothing in the FAQ applied here. There is no issue with emails from this site getting filtered as spam or otherwise getting overlooked. I have emails from you up until the day I signed up. You did charge my card for membership, but you never sent me any sort of confirmation email, and now I find I cannot log in.

Status: Completed3 comments

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Comments3

  • @levelsio

    Team•

    Feb 7

    Your payment never went through and you were never charged:

    Payment attempt with Visa •••• was declined The bank returned the decline code do_not_honor, and did not provide any other information. We recommend that your customer contact their card issuer, P* FEDERAL CREDIT UNION, for more information, or use another payment method. Learn more about declines Jul 17, 2025, 2:21 AM

  • Teal Lightbulb

    •

    Jan 3

    I am having a similar issue, and have left a comment on a more recent post.

    https://ideasandbugs.com/p/i-was-charged-but-my-account-was-never-made-i

    Was this ever resolved for you?

  • Salmon Potato

    •

    Aug 21, 2025

    Does anyone know how to request a refund? There's no cancellation or refund option; all related posts are closed without solutions, so my only option is to write here. Help.