Login link fails:"Invalid or expired login token. Try logging in again"
Registered and paid today successfully but can’t login even once via received link after multiple attempts with fresh links: "Invalid or expired login token. Try logging in again"
Only login to https://photoai.com/billing works, not the main site.
Browsers (native tracking protection and add-ons deactivated):
Firefox 150.0.2 (aarch64) on macOS 26.4.1
Brave 1.86.142 (arm64) on macOS 26.4.1
Safari on iOS 26.4.2
Email:
Custom subdomain from SimpleLogin used in ProtonMail inbox.
Please fix it asap or refund my purchase! (I cannot login to request a refund myself)
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Comments14
@levelsio
May 10
Sorry about that, fixing now!
@levelsio
May 10
Can you let me know WHICH email you got in this case?
Sapphire Geyser
May 10
Do you mean email address or the received message?
How to reply in private (DM/PM)?
@levelsio
May 10
No I mean if it was like welcome email or what was in the email text, then I know where to look!
Sapphire Geyser
May 10
First I tried to login via the link (“https://photoai.com/?login_token=”[redacted token]) from the initial welcome email (“Welcome to Photo AI!”), afterwards I requested and received fresh links from the main site for my email address multiple times (“[ACTION REQUIRED] Log in to Photo AI here”). Neither link worked.
@levelsio
May 10
Awesome, I think I almost have it fixed, will let you know within 30 mins!!!
@levelsio
May 10
Can you try now? I have some debugging going so will learn more then
Sapphire Geyser
May 10
Finally got a working logon link. Thanks!
If this is the usual site that seems to be it (constant loading circle in the center).
@levelsio
May 10
Awesome, fixing now! Sorry about that
@levelsio
May 10
Fixed!!!
Sapphire Geyser
May 10
Thanks for the quick help!
@levelsio
May 10
Lemme know if you finally get pics working or not now :D
Sapphire Geyser
May 10
Got the model done and auto pics 👍 - now I have to think about my actual custom prompts 🤔
@levelsio
May 10
Oh good luck, you can open the AI tab on right to chat with and it can do it for you :D Good luck