Skip to main content

I paid for extra credits, but they were not added to me, but the money was taken.

Photo AI

I requested 3000 credits but they were not added to me.

Status: Completed5 comments

Log in to comment and vote

Comments5

  • Yellow Flamingo

    •

    Apr 10, 2025

    I have the same issue all was debited from my credit card. Please reverse the charges as i had to upgrade the plan instead when the credits were not showing.

  • @levelsio

    Team•

    Apr 10, 2025

    I can’t find any purchases of 3000 credits for your email.

    • Turquoise Mustard

      •

      Apr 10, 2025

      I made two purchases: one for 1000 and one for 2500.

      • @levelsio

        Team•

        Apr 10, 2025

        I only see a cancelled subscription from March 5. What was the receipt number?

        • Turquoise Mustard

          •

          Apr 12, 2025

          any news?? i use photoai daily and i really need credits.