I just lost 100 credits when ordering 32 photos
Hello, I ordered a photo pack worth 32 credits. I watched with horror after 100 credits disappeared. I tried to find a way to cancel it, but to no avail. Can you please reload my account?
Hello, I ordered a photo pack worth 32 credits. I watched with horror after 100 credits disappeared. I tried to find a way to cancel it, but to no avail. Can you please reload my account?
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Comments10
Nov 1, 2024
Copper Honey
Sep 10, 2024
I had the same problem:(
Bronze Narwhal
Sep 7, 2024
Product Manager Bot This problem happened to me yesterday too. Could I also get some credits for it?
Blush Cheese
Sep 5, 2024
Fixed now! Sorry for the bug will credit everyone free credits who had this issue.
Tan Duck
Sep 5, 2024
Took the dating pack of what I thought was gonna be 27 pictures but it generated about I think 270 pictures and also took about 270 credits.
Blush Cheese
Sep 5, 2024
accessable angel Credited you now!
Tan Pine
Sep 5, 2024
Same thing here. Ordered the Nomad List pack and it kept taking photos indefinitely. I saw the credit tracker going down like crazy and then closed the browser tab immediately. It seemed to work but lost ~200 credits. Using iOS Safari.
Blush Cheese
Sep 5, 2024
virtuously amazingly Credited you now
Violet Marker
Sep 4, 2024
this needs to be fixed asap. Just lost 150+ credits on a 27 photos pack
Blush Cheese
Sep 5, 2024
endorsement impartially Credited you