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When I go to the settings to cancel my subscription, the process freezes and doesn't complete. I need help from a staff member. Thank you in advance.<img data-width="100%" data-align="left" data-featurebase-content-key="664b930574fca5a6a65f307c/post/68b74875e38181f8d467fc8c/01990bf2-f320-708b-95d8-0b102941002f/b64u-Q2FwdHVyZSBk4oCZw6ljcmFuIDIwMjUtMDktMDIgMjE0MTEwLnBuZw.png" src="https://664b930574fca5a6a65f307c.featurebase-attachments.com/c/post/68b74875e38181f8d467fc8c/01990bf2-f320-708b-95d8-0b102941002f/b64u-Q2FwdHVyZSBk4oCZw6ljcmFuIDIwMjUtMDktMDIgMjE0MTEwLnBuZw.png?X-Amz-Expires=3600&amp;X-Amz-Date=20261006T070000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20261006%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=9bf276ce471142e26083fa74bb8dad8bac0bd9fce50be69750d4ab4113d60f37" data-featurebase-content-filename="Capture d’écran 2025-09-02 214110.png">

I can't cancel my subscription

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I can't cancel my subscription

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