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HELP! My account got cancelled. Need to reactivate without deletion!

I had a billing issue with my card, I have fixed it now and made the payment but my account is suspended. I cant reactivate it, am getting the error “Your account is cancelled

Your account, photos and AI models are scheduled to be deleted soon”.

When I click on reactivate, I get the error “You can't reactivate now”.

I need my account without deletion of my images! Please help.

Status: Completed2 comments

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Comments2

  • Coffee Starlight

    •

    Mar 25, 2025

    hey @@levelsio My account still shows cancelled. I am unable to reactivate it. This post was marked as completed but am not sure of the resolution. Is there any way to get back my account without deletion of data?

  • Coffee Starlight

    •

    Mar 24, 2025

    @@levelsio Please Help :(