Fixed now! We transitioned 100% to the new credit system. You'll see the new credits in your account now. They renew when subscription renews too.
Blush Cheese changed status to In Progress
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Jul 12, 2023
Blush Cheese
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Jul 12, 2023
I'm switching Photo AI now from the 28-day rolling credit system which was a bit illogical, to a new system where it immediately increments your credits after each monthly payment. Just deployed a combo of the system. So you should have credits now! Can you check?
Beige Cascade
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Jul 12, 2023
Product Manager Bot: Thanks for looking into it! Unfortunately, I just re-logged in and the issue is still there
Blush Cheese
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Jul 13, 2023
tenacious grateful: Oops, fixed now I think! Can you check? Added the new credits system to all active accounts now
Red Bucket
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Jul 11, 2023
I have the same problem.
Aqua Carrot
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Jul 14, 2023
gloriously well: same here, getting the same problem in relation to my credits getting refilled, and on top of that it also weirdly went from showing 0/1000 credits left to now saying 1000/2001 credits left, and i was like "oh wow okay", tried to generate something and was still met with "Out of credits" message
Blush Cheese
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Jul 16, 2023
enviably extol: Fixed this now! Can you check if it works?
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Comments18
Aquamarine Pie
May 22, 2024
My subscription renewed but i have no credits
Jul 18, 2023
Fixed now! We transitioned 100% to the new credit system. You'll see the new credits in your account now. They renew when subscription renews too.
Jul 12, 2023
Blush Cheese
Jul 12, 2023
I'm switching Photo AI now from the 28-day rolling credit system which was a bit illogical, to a new system where it immediately increments your credits after each monthly payment. Just deployed a combo of the system. So you should have credits now! Can you check?
Beige Cascade
Jul 12, 2023
Product Manager Bot: Thanks for looking into it! Unfortunately, I just re-logged in and the issue is still there
Blush Cheese
Jul 13, 2023
tenacious grateful: Oops, fixed now I think! Can you check? Added the new credits system to all active accounts now
Red Bucket
Jul 11, 2023
I have the same problem.
Aqua Carrot
Jul 14, 2023
gloriously well: same here, getting the same problem in relation to my credits getting refilled, and on top of that it also weirdly went from showing 0/1000 credits left to now saying 1000/2001 credits left, and i was like "oh wow okay", tried to generate something and was still met with "Out of credits" message
Blush Cheese
Jul 16, 2023
enviably extol: Fixed this now! Can you check if it works?