Continued Billing Attempts after Cancellation
My current billing period started Nov 3rd, but payment correctly failed due to a funds issue with my bank account. I hit cancel subscription and it’s showing “Cancels Dec 3” but every day I’m still getting an email that it tries to charge my payment method.
Not trying to get free credits or anything, but would be nice to not have the repeated attempts for payment after I cancelled.
Email: “dev@thomasjuranek.com”
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Comments1
@levelsio
Nov 8, 2024
Your renewal payment on November 6 failed. Then you canceled but it’s still retrying that payment. You won’t be charged for further renewals but it will keep trying to collect that payment.