Cannot login
I was late on payment. I tried to login and it said my models were not deleted yet and I can go to payment page and then reactivate account. I made the payment via billing from stripe and now when I login, I click reactivate and it says I cannot reactivate now to prevent abuse… I paid under the promise that my models have not yet been deleted, so I expect to be able to log in and use my account asap. Thanks!
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Comments5
Yellow Chili
Apr 3, 2025
Yes, thank you for quick help. I confirm that the account is reactivated. Just waiting for refund to process. Kind regards
Yellow Chili
Apr 3, 2025
I don’t have confirmation of a refund. Do you know how long it takes to process?
@levelsio
Apr 3, 2025
I’ve refunded your payment from today. Please try now to reactivate
Yellow Chili
Apr 3, 2025
Yellow Chili
Apr 3, 2025