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Cannot cancel subscription

I’m trying to cancel my Nomads.com Full Membership, but there is no billing, subscription, or cancel option anywhere in Settings.

I checked all available sections:

  • Account

  • Profile

  • Notifications

  • Privacy

  • Help

My receipt email specifically directs me to nomads.com/settings for support, but there is still no way to manage or cancel the subscription from inside the account.

This is a serious billing UX issue because users can be charged without having any visible self-service cancellation path.

Status: Completed4 comments

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Comments4

  • @levelsio

    Team•

    Mar 14

    Nomads.com does not have a subscription, it’s a single lifetime payment!

    • Aquamarine Pie

      •

      Mar 14

      Oh, hell yea!!! please disregard 😄

      • @levelsio

        Team•

        Mar 14

        Haha will add to the FAQ

        • Red Glacier

          •

          Mar 15

          Nice! Adding a +1 to this because this same question had me pulling my hair out haha. Great to know that I’m a member for life that’s awesome