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account status

hello, i have a problem. my account PhotoAI was cancelled because i couldn't made the payment. i did the payment and i also have the invoice. At today, i can't reactivate my account and if i go in the "reactivate my account" button, the site is asking me to choose a new subscription. is it a bug? can you reactivate it?

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Comments1

  • Red Bucket

    •

    Aug 30, 2025

    Did they solve it for you? I have the same problem.