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accidental credit purchase

Photo AI

Hi Pieter,

I accidentally bought $600 of credits, thinking I would see a summary screen to confirm purchase before the transaction was applied. I haven't used any credits since the purchase. Can you please reverse the transaction and remove credits. I already have a subscription tied to this account.

It’s a big amount of money and a mistake. I haven’t used a single credit of the purchase.

I hope you receive this and please reverse the transaction.

Best,

Jason

Status: Closed1 comment

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Comments1

  • Beige Rain

    •

    Dec 16, 2025

    Please reverse the charges. I already have a subscription tied to this account.

    It’s a big amount of money and a mistake. I haven’t used a single credit of the purchase.

    I hope you receive this and please reverse the transaction.

    I see this is closed but no indication if the refund has been made.